Privacy Policy — g777bat

This Privacy Policy ("Policy") is published by g777bat ("we", "us", "our", "the Platform") and applies to all players, registered users, and visitors who access or interact with the g777bat website, mobile web interface, or any associated applications (collectively, "the Platform"). This Policy describes what personal information we collect, why we collect it, how we use it, with whom we share it, and what rights you have in relation to it.

By registering an account or continuing to use the g777bat platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact support at [email protected] to request account closure.

This Policy is written in English and is intended for players based in Bangladesh. All references to time use Bangladesh Standard Time (BST, UTC+6). All monetary amounts, where stated, are in Bangladeshi Taka (BDT, ৳).

1. Information We Collect

g777bat collects personal information through several channels: directly from you when you register or use the platform, automatically as you interact with our services, and in some cases from third-party sources for identity verification purposes. The categories of information we collect are set out below.

1.1 Information You Provide Directly

When you register an account, verify your identity, make deposits or withdrawals, or contact our support team, you may provide us with the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, nationality, and national identity card or passport number.
• Contact data: Residential address, mobile phone number, and email address.
• Financial data: Mobile financial service account details (bKash, Nagad, Rocket, Upay), bank account numbers, transaction references, and deposit/withdrawal history.
• Authentication data: Username and encrypted password hash. We do not store your password in plain text at any point.
• Communications data: Any messages, complaints, support tickets, or other correspondence you submit to us via live chat, email, or any other channel.
• Verification documents: Copies of government-issued identity documents, proof of address, and proof of payment method ownership, submitted during the KYC (Know Your Customer) verification process.

1.2 Information Collected Automatically

When you access and use the g777bat platform, certain technical and behavioural information is collected automatically by our systems:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, bets placed, session duration, clickstream data, navigation paths, and features accessed.
• Transaction data: Records of all deposits, withdrawals, wagers, wins, losses, and bonus activations associated with your account.
• Location data: Approximate geographic location inferred from your IP address. We do not collect precise GPS location data.
• Cookie and session data: Information stored in cookies and similar technologies as described in Section 4 of this Policy.

1.3 Information from Third Parties

In certain circumstances, we may receive personal information about you from third-party sources, including:

• Identity verification service providers used to confirm your age and identity;
• Payment processing partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) who provide transaction confirmation data;
• Fraud detection and anti-money laundering (AML) screening services;
• Responsible gaming databases, where you have registered a self-exclusion or spend limit that applies across multiple platforms.

2. How We Use Your Information

g777bat uses your personal data for specific, lawful purposes. We do not use your data for any purpose that is incompatible with the original reason it was collected without first obtaining your consent. The table below summarises our primary processing activities and the legal basis for each.

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact, authentication data	Contract performance
Processing deposits and withdrawals	Financial data, identity data	Contract performance
Identity verification (KYC)	Identity data, verification documents	Legal obligation
Fraud prevention and AML compliance	Transaction data, device data, IP address	Legal obligation / legitimate interest
Customer support and dispute resolution	Communications data, account data	Contract performance / legitimate interest
Responsible gaming monitoring	Usage data, transaction data	Legal obligation / legitimate interest
Platform improvement and analytics	Usage data, cookie data	Legitimate interest
Promotional communications (opt-in)	Contact data, usage preferences	Consent

2.1 Marketing Communications

g777bat may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new games, seasonal promotions (such as Eid or Pohela Boishakh special offers), and platform updates. We will only send marketing communications to players who have opted in to receive them at the time of registration or through account settings. You may withdraw your consent and opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting [email protected]. Opting out of marketing will not affect transactional communications such as deposit confirmations, withdrawal notices, or account security alerts.

2.2 Automated Decision-Making

g777bat uses automated systems for certain processes, including fraud detection, responsible gaming alerts, and bonus eligibility assessments. Where an automated decision produces a significant effect on your account (such as a temporary freeze pending review), you have the right to request human review of that decision by contacting our support team. We will respond to such requests within 10 business days.

3. Sharing Your Information

g777bat does not sell your personal data to third parties. We share your information only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Service Providers and Technology Partners

We share personal data with carefully selected third-party service providers who assist us in operating the platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive the financial data necessary to process your transactions.
• Identity verification providers: Third-party KYC/AML service providers receive your identity documents and identity data to verify your age and identity.
• Game studio providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session and wager data necessary to deliver and settle their games. These providers operate under their own data protection policies and certifications.
• Hosting and cloud infrastructure: Our platform is hosted on secure cloud infrastructure. Data stored on these services is encrypted at rest and in transit.
• Customer support platforms: Our support ticketing and live chat systems process communications data to enable our team to respond to your enquiries.

All third-party service providers who process your personal data on our behalf are required to handle that data confidentially and securely, and are prohibited from using it for any purpose other than providing services to g777bat.

3.2 Legal and Regulatory Disclosure

g777bat may disclose your personal information to law enforcement agencies, regulatory authorities, courts, or other public bodies where we are required to do so by applicable law, court order, or regulatory direction. We will notify you of any such disclosure where we are legally permitted to do so.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the g777bat business, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such transfer and ensure that your data continues to be handled in accordance with this Privacy Policy or that you are given the opportunity to request deletion of your data before the transfer takes effect.

4. Cookies & Tracking Technologies

g777bat uses cookies and similar tracking technologies (including local storage, session tokens, and pixel tags) to operate the platform, maintain your session, and improve your experience. This section explains what cookies we use and why.

4.1 Types of Cookies We Use

• Strictly necessary cookies: These cookies are essential for you to navigate the platform and use its core features, such as maintaining your logged-in session and remembering items in your game lobby. These cookies cannot be disabled.
• Performance and analytics cookies: These cookies collect information about how you use the platform — which pages you visit, how long you spend on each section, and what errors you encounter. This data is used in aggregate form to improve platform performance. No individually identifiable information is extracted from these cookies.
• Functional cookies: These cookies remember your preferences, such as your preferred language, display settings, and notification preferences, so that you do not have to re-enter them on each visit.
• Security cookies: These cookies help us detect and prevent fraudulent activity, including bot access, session hijacking, and cross-site request forgery (CSRF) attacks. They are strictly necessary for maintaining a secure platform environment.

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies will prevent you from logging into and using the g777bat platform. Disabling performance or functional cookies will not prevent access but may reduce the quality of your experience.

g777bat does not use third-party advertising cookies or retargeting pixels. We do not participate in cross-site advertising networks and do not build advertising profiles based on your browsing activity outside of our platform.

5. Data Security & Storage

The security of your personal data is a primary concern for g777bat. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction.

5.1 Technical Security Measures

• Transport encryption: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher (HTTPS). Our SSL certificate is maintained and renewed continuously.
• At-rest encryption: Sensitive personal data, including identity documents, financial records, and authentication credentials, is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within our organisation is restricted on a strict need-to-know basis. Staff access is logged, audited, and subject to role-based access controls.
• Intrusion detection: Our infrastructure is monitored continuously for suspicious activity, with automated alerts and response procedures in place for security incidents.
• Penetration testing: We conduct periodic security assessments and penetration tests to identify and remediate potential vulnerabilities in our systems.

5.2 Data Breach Procedures

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, g777bat will take immediate steps to contain and assess the breach. We will notify affected players via their registered email address without undue delay, and will provide information about the nature of the breach, the categories of data affected, and the steps we are taking to address it. We will also notify the relevant authorities where required by applicable law.

6. Your Rights & Choices

As a user of the g777bat platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and we will respond within 30 calendar days.

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is used and with whom it is shared.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update many of your details directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that we may be required to retain certain data for legal compliance purposes even following a deletion request.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format, where processing is based on your consent or contract performance.
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. You also have an unconditional right to object to the processing of your data for direct marketing purposes at any time.
• Rights related to automated decision-making: As described in Section 2.2, you have the right to request human review of any automated decision that significantly affects you.

Where you make a data rights request, we may ask you to verify your identity before we act on the request. This is to protect your privacy and ensure that we do not disclose or alter your personal data in response to an unauthorised request. We will not charge a fee for handling data rights requests in normal circumstances.

7. Data Retention Policy

g777bat retains your personal data for only as long as is necessary to fulfil the purposes for which it was collected, to provide you with the services you have requested, and to comply with our legal obligations. The following retention periods apply as a general guide:

Data Category	Retention Period	Reason
Account and identity data	Duration of account + 5 years after closure	AML compliance and legal obligation
Transaction and financial records	7 years from transaction date	Financial regulation and dispute resolution
Identity verification documents	Duration of account + 5 years after closure	KYC regulatory requirements
Customer support communications	3 years from last interaction	Dispute resolution and service improvement
Usage and analytics data	24 months on a rolling basis	Platform performance analysis
Marketing preferences and consent records	Duration of consent + 3 years	Proof of consent and compliance
Cookie and session data	Session cookies: deleted at session end; persistent cookies: up to 12 months	Platform functionality and security

When the applicable retention period expires, personal data is securely deleted or anonymised in accordance with our internal data destruction procedures. Anonymised data (from which all personally identifiable information has been irreversibly removed) may be retained indefinitely for statistical and analytical purposes.

8. Updates to This Policy

g777bat may update this Privacy Policy from time to time to reflect changes in our data processing activities, legal obligations, or platform features. We will provide notice of any material changes by sending an email to your registered address and/or by displaying a prominent notification on the platform prior to the change taking effect.

The "Effective Date" shown at the top of this Policy indicates when the current version came into force. We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of the g777bat platform following the effective date of any updated version constitutes your acceptance of the revised Policy.

Prior versions of this Privacy Policy are archived and available upon request by contacting [email protected] with the subject line "Previous Privacy Policy Version Request".

Last reviewed and updated: 1 January 2026. This Policy supersedes all previous versions of the g777bat Privacy Policy.